Considering the need to protect the consumers’ interests, the Indian legislature enacted the Consumer Protection Act in the year 1986.
Consumers refer to any “person” who buys goods or hires any service by either paying partly or fully. However, consumers are not those who resale the products for any commercial purpose.
The “District Consumer Dispute Redressal Forum”, aka “District Forum”; the “State Consumer Disputes Redressal Commission”, aka, “State Commission”, and the “National Consumer Disputes Redressal Commission”, aka, “National Commission” are the three Consumer Dispute redressal agencies.
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